Terms of Service
These terms govern your company's and your own use of StaffCup: the website staffcup.com, the HR dashboard at app.staffcup.com and the StaffCup mobile apps. StaffCup is operated by Micom Tech S.R.L., a Romanian company with VAT ID RO35347410, with its registered office at Str. Sevastopol 13-17, Romania ("StaffCup", "we", "us").
1. The service
StaffCup lets companies run office sports leagues and tournaments for their employees: colleagues record match results, follow ratings and tables, challenge each other and join tournaments; HR administrators set up offices, sports, people and tournaments.
StaffCup is sold to companies (business to business). It is not intended for consumers acting outside their trade or profession.
2. Who uses it and accounts
- The customer is the company that signs up (or that we set up on its behalf) and pays for StaffCup. The person who signs up is its owner and confirms they may bind the company to these terms.
- HR administrators are people the owner or another administrator gives access to the HR dashboard.
- Players are employees the customer invites, or who join with a company email domain the customer has confirmed.
- You sign in with a one-time code sent to your work email. Keep access to that mailbox secure; anything done with a valid sign-in is treated as done by you.
- You must be at least 16 years old to use StaffCup.
3. The customer's responsibilities
- Invite only people who work for or with the company, and keep the people list up to date (remove people who leave).
- Have a lawful basis to share employees' names and work emails with us, and tell employees how StaffCup is used in the company (see the Privacy notice).
- Only add email domains that belong to the company. Domains other than the owner's own are confirmed by someone at that domain.
- Settle result disputes fairly. StaffCup provides the tools; decisions about results are the company's.
4. Acceptable use
You may not use StaffCup to:
- post content that is unlawful, harassing, discriminatory, obscene or that infringes others' rights (names, photos, feed posts, notes, announcements);
- access other companies' data, probe or overload the service, or work around its limits and security;
- resell or provide the service to third parties, or copy or reverse engineer it, except as the law allows;
- send spam or automated sign-ups.
We may remove content or suspend access that breaks these rules, and tell the customer's administrators.
5. Content and data
The customer and its users keep all rights to what they put into StaffCup (names, photos, results, posts). They give us the right to host and show it to the people it is meant for, only to provide the service.
For the personal data of employees, the customer is the controller and StaffCup processes it on its behalf, under the data processing terms in section 11.
We may use aggregated data that identifies neither people nor companies to run and improve StaffCup.
6. Free trial
New companies get a free trial (30 days unless stated otherwise when signing up), with no card needed. At the end of the trial the company chooses a paid plan to keep using StaffCup; otherwise the account is paused (results and tables stay readable, nothing new can be added) and can be reactivated by subscribing.
7. Plans, prices and payment
- Plans, their limits (for example the number of people) and prices are shown on staffcup.com and in the HR dashboard under Billing. Prices are in euros and exclude VAT, which is added where it applies.
- Subscriptions are billed in advance, monthly or yearly, through our payment provider Stripe, and renew automatically for the same period until cancelled.
- Invoices are issued electronically and are available in the billing portal.
- If a payment fails we retry it and tell the owner. If it is still unpaid 7 days after the due date, we may pause the account until it is paid.
- We may change prices with at least 30 days' notice by email; the new price applies from the next billing period. You may cancel before then.
- Plans with a custom agreement (Enterprise) follow that agreement where it differs from these terms.
8. Cancelling
The owner can cancel at any time from the HR dashboard (Billing). The subscription then ends at the end of the period already paid, and StaffCup keeps working until then. Payments already made are not refunded, except where the law requires it or we agree otherwise.
9. Ending the service and deleting data
- The owner can ask us to delete the company (write to support@staffcup.com). We then delete its people, leagues, results, tournaments, posts and files. This cannot be undone.
- Each person can delete their own account from the app (Settings); their name and photo are removed and past results remain as "Deleted player".
- A company whose subscription has ended stays paused for up to 12 months, then may be deleted after notice to the owner.
- We may end or suspend access if these terms are seriously or repeatedly broken, after notice where reasonable.
10. Availability and changes
We work to keep StaffCup available and secure, but we do not guarantee uninterrupted service; maintenance and incidents may cause downtime. We improve StaffCup continually and may change or remove features. If a change significantly reduces what a paying customer gets, we will tell them in advance and they may cancel and receive a pro-rata refund of the unused period.
11. Data processing terms (GDPR article 28)
When StaffCup processes employees' personal data for a customer:
- we process it only to provide StaffCup and on the customer's documented instructions, which are these terms and the settings the customer chooses;
- people with access to it are bound by confidentiality;
- we apply appropriate technical and organisational security measures (encrypted connections, access limited to what each role needs, logged administrative actions, backups);
- we use the sub-processors listed in the Privacy notice and will announce new ones there at least 30 days in advance; the customer may object and cancel;
- we help the customer answer data subjects' requests and meet its obligations on security, breach notification and impact assessments;
- we notify the customer without undue delay after becoming aware of a personal data breach affecting its data;
- at the end of the service we delete the data as described in section 9, unless the law requires us to keep it;
- we make available the information needed to show compliance with these obligations.
12. Liability
StaffCup is provided "as is" for organising friendly sports among colleagues. To the extent the law allows, neither party is liable for indirect or consequential losses (such as lost profits), and our total liability for any claim is limited to the amounts the customer paid us in the 12 months before the event giving rise to it. Nothing in these terms limits liability for intent, gross negligence, or anything else that cannot be limited by law.
StaffCup does not organise the games themselves: playing sports is at the participants' own risk, under the customer's workplace rules.
13. Governing law and disputes
These terms are governed by Romanian law. We will try to settle any disagreement amicably first; otherwise the competent courts of Bucharest, Romania, decide.
14. Changes to these terms
We may update these terms. We will tell owners about material changes by email or in the dashboard at least 30 days before they apply; continuing to use StaffCup afterwards means accepting them. The date of the current version is at the top of this page.
15. Contact
Micom Tech S.R.L., Str. Sevastopol 13-17, Romania. Email: support@staffcup.com.
